Terms of Service

Terms of Service

Trade Name: Menmai

Effective Date: 1 Jan 2025

1. Introduction

Welcome to Menmai Fabrics ("Menmai Fabrics" or "we"), an online platform accessible at menmaifabrics.com (the "Website"). By accessing or using the Website, you agree to be bound by these Terms of Service ("Terms"). Please read these Terms carefully before1 proceeding. If you do not agree to these Terms, please refrain from using the Website.

2. Use of the Website

  • Eligibility: You must be at least 18 years old and have the legal capacity to enter into a binding contract to use the Website.2
  • Account Creation: You may be required to create an account on the Website to make purchases. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your3 account.
  • Prohibited Conduct: You agree not to:
      • Use the Website for any unlawful or unauthorized purpose.
      • Use the Website to transmit any viruses, worms, or other harmful code.
      • Interfere with or disrupt the operation of the Website.
    • Attempt to gain unauthorized access to any portion of the Website4 or any accounts other than your own.
    • Collect any personally identifiable information about other users without their consent.
    • Use any automated means, such as scripts, robots, or crawlers, to access or interact with the Website.

3. Product Information

  • Product Descriptions: We strive to provide accurate and up-to-date product descriptions and images on the Website. However, we cannot guarantee that all descriptions are completely error-free.
  • Colors: Due to variations in computer monitors and screen settings, actual saree colors may vary slightly from what appears on your screen.
  • Availability: Product availability may change without prior notice. We reserve the right to limit or cancel orders due to product availability or other unforeseen circumstances.

4. Ordering and Payment

  • Order Placement: To place an order, you must provide accurate and complete billing and shipping information.
  • Payment Methods: We accept various secure payment methods, including [list accepted payment methods, e.g., credit cards, debit cards, net banking, digital wallets].
  • Order Confirmation: Upon successful order placement, you will receive an order confirmation email.
  • Pricing: All prices are displayed in rupees

5. Shipping and Delivery

  • Shipping Costs: Shipping costs will be calculated based on the shipping address and delivery method you select.
  • Delivery Time: Estimated delivery times are provided for guidance only and may vary depending on factors beyond our control, such as weather conditions and shipping carrier delays.
  • Order Tracking: You will be provided with a tracking number to monitor the shipment of your order.

6. Returns and Refunds

  • Return Policy: We accept returns within 3 days of receiving your order for damaged items & incorrect items.
  • Refund Policy: Refunds will be issued to the original payment method within 7 business days of receiving the returned item.
  • Return Shipping Costs: You are responsible for the cost of return shipping unless the return is due to our error.

7. Intellectual Property

  • Website Content: All content on the Website, including text, images, logos, and trademarks, is protected by copyright and other intellectual property laws.5 This content belongs to Menmai Fabrics or its licensors.
  • Use of Website Content: You may not use any content from the Website for any commercial purpose without our prior written consent.

8. Disclaimer of Warranties

THE WEBSITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS, AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE6 TO YOU THROUGH THE WEBSITE7 ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,8 TITLE, NON-INFRINGEMENT, ACCURACY, OR DATA INTEGRITY.

9. Limitation of Liability

IN NO EVENT SHALL WE BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT,9 INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS, OR SPECIAL DAMAGES, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR INABILITY TO USE THE WEBSITE OR THESE TERMS, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY,