Trade Name: Menmai
Order Processing:
- All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates and Delivery Estimates:
-
Within Tamil Nadu:
- Prime Locations: Orders will be shipped via a professional courier service and are typically delivered within 2-3 working days.
- Remote Locations: Orders will be shipped via India Post.
-
Outside Tamil Nadu:
- All orders will be shipped via India Post. Delivery times may vary based on the destination.
Shipping charges for your order will be calculated and displayed at checkout.
Custom Shipping Requests:
- If you prefer a specific courier service, please contact our customer care team via WhatsApp at 7806869754 after placing your order.
Shipping Confirmation and Order Tracking:
- You will receive a shipping confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
Damages:
- Menmai Fabrics is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Contact Us:
- If you have any further questions or need additional information, please don't hesitate to contact us at menmai.fabrics@gmail.com or via WhatsApp at 7806869754.